Love it when the CEOs get to hear from Dick Lindstrom, of Lindstrom’s TV & Appliance, about the history of this family owned business that has been in the same location for 100 years!
Dick shares how it has been vital for Lindstrom’s to adapt to the changing technology throughout their history.
They started as a record store, providing record players and service, then moved to Radios and TVs as progress continued to take place in the entertainment world. They carry a variety of quality appliances and even have mattresses now.
A few of the key lessons Dick shared included: Customer Service is #1.
Be ready to evolve.
Don’t be afraid to ask for help.
And Customer Service is remembered long after customers forget the price.
Thanks, Dick, for taking care of business and sharing lessons with these CEOs!